One of my regular's was given 3 Groupons to another salon for Brazilians. When she walked in, no one acknowledged her for a solid 10 minutes. The room was small & sterile, like a gynecologist office. She had to ask the woman to put on gloves. The woman had to find some. She wasn't lying flat on a table; her upper body was elevated which doesn't work well at all. She was never asked to lift a leg or roll on her side. There was no clean up station. When my client asked what she could use to clean up, the woman told her to go to the drugstore and buy cortisone cream. After a very long, awkward service, she left sticky and hairy. She threw the other 2 Groupons out and came to see me yesterday. She said she was really happy to be back home again.