A man heard me on the radio and decided to try out this whole Brazilian thing. He came to Mark and M.E. this week and got waxed by one of my staff members Kelly. The next day he called to thank us for not only making the service comfortable, but he really enjoyed his experience at our salon. He said he wasn't a computer guy and didn't do Facebook, but I still wanted to thank him for taking the time to call the salon. It made our day.