Believe it or not, I'm very understanding when clients go to other salons to get waxed. Whether they try another place because they have a coupon, a gift certificate or just want a different experience, I'm secure enough with my skill not to get offended. What annoys me is when I hear horror stories that are occurring in other salons. One of my clients had a gift certificate to a new chain that opened up in our area. She was on the table for two hours and fifteen minutes getting a Brazilian! That doesn't even make sense to me. Interestingly enough, the technician's daughter comes to me to get her Brazilians done.