WAX AND DASH!!!!

 There was an incident at Mark & M.E. the other day that I need to share. A woman and mother of four, who has been getting waxed by me for several years, showed up very late to an appointment with one of our employees while I was out of town. She has been shady when leaving a credit card with us. And when she has given one to us in the past, it always ends up being bogus and gets declined when she doesn't show for her appointment and we try to charge the card. Since I was out of town, the newer staff didn't know this girl's history and made an appointment for a last minute wax without checking her profile. When she was done with the wax, she told our staff that she left her money in the car. She proceeded to not only take off without paying, she stole some very expensive products from us. 

This whole incident is very disheartening. Our staff works on commission so our employee basically did the service for free. We have been very patient with this woman's antics in the past and cannot believe she stole from us. I guess that's what we get for being nice to people and giving them the benefit of the doubt. Trust me, this is the last time we will ever allow this woman into any of our salons.